At Ayanstrings SRL, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
About Ayanstrings SRL
Ayanstrings SRL is a registered Romanian company that manages all sales, invoicing, customer support, and after-sales service for orders placed on our website.
Information We Collect
We collect information you provide when you make a purchase, create an account, or contact us. This may include:
- Name and contact details
- Email address
- Shipping and billing address
- Payment information (processed securely)
- Order history and preferences
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Issue invoices in accordance with Romanian and EU regulations
- Communicate with you about your purchases and provide customer support
- Improve our products and services
- Send promotional emails (with your consent)
- Comply with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment information is processed through secure, encrypted channels.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in:
- Processing payments
- Shipping and logistics (through our manufacturing and logistics partners)
- Email communications
- Website analytics
All third parties are required to protect your data in accordance with EU data protection laws.
Your Rights Under EU Law
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Contact Us
For any privacy-related questions or to exercise your rights, please contact Ayanstrings SRL directly through our Contact Us page.
