Terms and Conditions

Please read our terms carefully

Welcome to Ayanstrings SRL. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. About Ayanstrings SRL

You are buying directly from Ayanstrings SRL, a registered Romanian company. We manage sales, invoicing, customer support, and after-sales service for all orders placed on our website.

2. Product Information and Branding

Some instruments may carry the original branding of our manufacturing partner, Muzikkon, including on the instrument, case, or accessories. Ayanstrings SRL is the official distributor in Romania, and all products are sold and invoiced by us. All instruments sold on our website are genuine, original products, supplied directly through our official manufacturing partner.

3. Manufacturing and Quality

Our instruments are manufactured by our trusted partner in Ireland, using quality materials and skilled craftsmanship to ensure excellent sound, durability, and performance.

4. Orders and Payment

All orders are subject to acceptance and availability. Payment must be received before products are shipped. All invoices are issued by Ayanstrings SRL in accordance with Romanian and EU regulations, regardless of the manufacturer's branding on the product.

5. Shipping and Delivery

Orders placed on our website are processed by Ayanstrings SRL and fulfilled through our manufacturing and logistics partners. We accept orders from Romania and across the European Union. Shipping options and delivery times are shown during checkout. Tracking details will be provided once your order is dispatched.

6. Warranty

All products are covered by a warranty in line with EU consumer protection laws. Full warranty details are available on our Warranty or Returns page.

7. Customer Support

For any questions regarding delivery, returns, warranty, or support, please contact Ayanstrings SRL directly. We are responsible for customer service and after-sales support.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Ayanstrings SRL and protected by copyright laws.

9. Limitation of Liability

Ayanstrings SRL shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Last updated: January 2026